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MEET ALL
Steve Alexander – Principal Trainer
Starting his career in adult mental health services and learning disabilities, then into children’s residential care and latterly becoming a headteacher of a SEN school, Steve brings a great deal of experience to his role as a Senior PRICE Trainer.
As a qualified Applied Behaviour Analysis practitioner, Steve’s training promotes a therapeutic approach that seeks to improve the quality of life for vulnerable children and adults who suffer from psychological disorders. Steve is authorised under the RRN BILD ACT certification scheme to deliver approved programmes across multiple sectors and settings.
“I consider the theoretical application of our courses a key part in laying the foundation for organisations to become more person-centred and human rights led. Training needs to be accessible and welcoming to all, so we at PRICE Training use a variety of teaching methods to enable learners to reach their full potential as well as equip them to respond professionally when encountering behaviours of concern.”
John Brierley – Chairman
As the Chief Executive, John has led the strategic growth and development of PRICE Training since 2008.
From a children’s social care and education background, John has over 30 years of practice and leadership experience across a range of direct and non-direct services for vulnerable children and adults.
John supports a number of social care organisations to improve the lives of vulnerable people and deliver quality outcomes, with a focus on corporate social responsibility and adding positive social value.
“It’s about improving the quality of life for vulnerable people; PRICE Training has been a sleeping giant within the sector with so much expertise and now, with the arrival of the new RRN Standards, never has there been a more exciting time to redefine the restraint training landscape with innovative and creative approaches to supporting organisations to reduce the use of restrictive practices.”
Helen Dear – Senior Training Co-ordinator
Helen looks after all course bookings and enquiries in her role as Training Co-ordinator. Having worked in the learning and development department of the NHS for 16 years, Helen is more than equipped to manage the busy administration, logistics and post-course support that comes with a high volume of courses.
“The COVID pandemic has certainly presented new challenges for us administratively, with courses being regularly re-scheduled. It’s been a tough time for all our customers as they try to ensure their staff are suitably trained whilst ensuring everyone remains safe and well through this difficult time.”
Sophie Downes – Training Administrator
Sophie joined us in May 2022 to provide additional support to our Administration team. From processing course documentation to speaking with customers, Sophie is here to help ensure our courses all run smoothly and that everyone has the information and support they need.
“I have really enjoyed getting to know the ins and outs of how the courses run at PRICE Training and getting to know our customers in the process”
Rhea Ebank-Simpson – Research Assistant
Currently studying a Masters in Human Rights at Goldsmiths University, Rhea combines her studies with part-time work at PRICE Training and Age UK. Passionate about human rights, equality and social justice, Rhea contributes to ensuring PRICE Training keeps human rights on the agenda in her role as a part-time Research Assistant.
From writing articles, reviewing guidance and condensing research, Rhea is driven to explore the injustices throughout all aspects of life, notably with a keen interest in the concept of how vulnerable lives are commercialised.
Recently working for an independent domiciliary care provider, Rhea experienced how low paid staff were working under poor conditions, having to make up for ‘lost time’ in their own time. Witnessing how lost time never affected the company, motivated Rhea to do her dissertation on the commercialisation of vulnerable people.
PRICE Training are pleased to have such a driven and considered young professional as part of the team.
“I recently participated in the making of the PRICE Training technique videos, acting as a person being held. It was so insightful and allowed me to begin to understand the impact of being held against your will. Restricting someone’s liberty is a significant responsibility for others to take over another human being and it has inspired me to explore the human rights issues surrounding restraint. I hope to share my work through articles and reviews for PRICE Training.”
Angela Flowers – Quality Assurance & Compliance Officer
Ange joins the team with many years experience in administration, bringing with her a wealth of knowledge and skills from a variety of sectors to help support our customers. As the Quality Assurance and Compliance officer, Ange is always looking for ways we can improve our services and that we comply with all relevant legislation & guidance, as well as compliance with the Restraint Reduction Network Standards.
“I have enjoyed getting stuck into all things PRICE since I have started my new role. When I am not chasing paperwork, you will find me walking the dog or on my yoga mat.”
Linda Gresty – Director
From a psychology and social work background, Linda has held a number of leadership roles in social care and education settings both within the statutory and independent sectors. Taking the lead at PRICE Training on content development and accreditation, Linda places a great emphasis on the need for training to be service user specific as well as meeting the learning objectives of those who provide support. Linda ensures all PRICE Training courses comply with the Restraint Reduction Network Standards.
“When I was a children’s home RSW in the late 80s, I was first trained in restraint by the local Police!….. thankfully we’ve come along way since then, but there’s still more to do. The new RRN Standards have raised the bar even higher, so whether you are a mandatory or non-mandatory service, it’s now no longer good enough to just hold people safely and prevent them from harm. It’s about up-skilling teams to be creative and dynamic when responding to behaviours of concern as well as review the environments of those they support to ensure they are compatible with the individuals needs.”
George Hester – Trainer
George joins PRICE Training having worked in education and residential settings. George was an in-house PRICE Trainer for several years before joining us as a full-time Trainer. With bags of enthusiasm, George has hit the ground running since starting in 2023. George is authorised under the RRN certification scheme to deliver approved programmes across multiple sectors and settings
“Becoming a PRICE Trainer made me realise just how important the theoretical side of the training is. It’s so important to work to the Principles of PRICE Training when supporting vulnerable individuals”
Jeaninne Law – Principal Trainer
From an Education and Behaviour Support background, Jeaninne first trained as a teacher in the mid-80s starting out as a teacher in a London Borough Secondary School. Jeaninne began to specialise in the area of Behaviour Support, gaining a Masters in Emotional and Behavioural Difficulties, with a particular interest in School Policy and Practice Development around the use of Physical Intervention. Jeaninne has a respected expertise in the design, development and delivery of physical techniques. She has experience of a range of intervention systems and prior to joining PRICE Training, Jeaninne spent 20 years with Team Teach as a Principal Tutor.
‘‘I am excited to be part of a multi skilled and holistic team that shares my passion and drive for promoting positive relationships, independence and best outcomes for vulnerable young people and adults. What is really important to me will be supporting staff to feel recharged, confident and well prepared to enable those they support”
Sammy Martin – Training Administrator
Sammy joined our Administrative Team to help ensure that PRICE Training runs efficiently and effectively. Sammy has a background in the hospitality sector and brings a range of talents including impeccable customer service, attention to detail and excellent organisation skills.
Sammy manages all our course documentation, making sure that our courses run smoothly and customers receive the information and support they need.
Sammy is a ‘people person’ so she is very much looking forward to getting to know all our customers and doing all she can to meet your needs!
Colin Matthews – Director
As a Principal Trainer, Colin primarily focuses on course delivery for instructor courses. Prior to becoming a trainer in 2010, Colin came from an operational management background in children’s residential childcare both the statutory and independent sectors. As a qualified social worker, he has worked in many challenging settings from secure facilities to high security children’s services, where violence and aggression is all too familiar. Colin’s training focuses upon ensuring that the knowledge and skills imparted are fit for purpose and heavily rooted in the realism to match the challenge frontline workers often face on a daily basis. Colin is authorised under the RRN certification scheme to deliver approved programmes across multiple sectors and settings.
“The physical part of what we do is no longer the predominant feature. Today, my job is about motivating workforces to feel confident and skilled enough to search for other solutions before relying on physical techniques. Of course, we don’t always have a choice, but the more we seek to understand behaviours, the better we can develop strategies to defuse and de-escalate situations that otherwise may end in restraint.”
Mike McBride – Managing Director
Mike is the Managing Director of PRICE Training, balancing his role between primarily delivering training and supporting customers. With over 25 years’ experience in adult mental health and children’s residential care, Mike places customer support at the very heart of what we do. Taking a lead on the quality assurance of the physical components of PRICE Training courses, Mike seeks to uphold the highest standards of course delivery as well ensure the fidelity of the PRICE techniques are never compromised. Mike is the Lead Senior Trainer under the RRN certification scheme to deliver approved programmes across multiple sectors and settings.
“I love my job so much! Meeting some amazing people, practitioners and service users …. all of whom want the very best for their service and those they support. Some of the most rewarding pieces of work I get to do, are when we work in partnership with organisations to come up with creative solutions; for example, to offer support and guidance to prevent a placement breakdown and when we succeed, it doesn’t get any better than that!”
George Panayi – Training Manager
Joining the team in early 2019 as a Trainer, George is a former professional cricketer, playing 1st class cricket for Warwickshire for 6 years. His role has now developed to support all the PRICE Trainers in their training, as well as deliver training himself.
Alongside training social care and education sectors, George supports our sport and leisure customers. With so many inner-city youth activities and country wide junior sporting clubs bringing young people together, equipping staff and volunteers with the right skills to appropriately respond to potential disruption and conflict is essential to the smooth-running events.
“It is important to me that learners come away from my courses with confidence in what they have been taught and that the training is enjoyable and thought provoking”
Gill Parker – Finance Manager
With over 30 years of experience in finance management within the care sector, Gill has looked after all PRICE Training’s financial operations since 2008. Under her watchful eye and attention to detail, Gill makes sure all monies come in on time and everyone gets paid on time! By ensuring the Directors always receive timely and accurate accounting reports, PRICE Training enjoys strong financial stability enabling it to absorb the typical peaks and troughs associated within our sector.
“I remember back in 2008 when John asked me to do just a few months temporary cover at PRICE Training alongside my other commitments; and here I am, still here! I’ve seen the business grow from strength to strength and it’s great to be part of such a kind and friendly team.”
Jamie Price – Principal Trainer
Having been a PRICE Trainer since 2016, Jamie has joined the team as a full-time Senior Trainer. From primarily a residential school background, Jamie has worked as a Senior Behaviour Support Worker with pupils diagnosed with Asperger’s syndrome and autism. Placing a significant emphasis upon learners maintaining the quality and fidelity of the techniques, Jamie prides himself on ensuring course delegates leave his courses more than just competent but instead, excelling in their technical knowledge and ability. Jamie is authorised under the RRN certification scheme to deliver approved programmes across multiple sectors and settings.
“I always aim to make sure my course delegates leave feeling up-skilled and able to return to their organisations with a sound understanding of how to reduce the likelihood of an incident turning into a restraint. It’s equally important that they also feel confident when they do have to act and physically intervene; they can apply physical holds safely and with the person’s best interests at heart.”
Grant Quayle – Trainer
Grant has been a PRICE Trainer since 2015, having previously worked as a Classroom Support Teacher in a residential SEN school. Grant himself was diagnosed with ADHD as a child and received special educational support throughout his schooling. It is this part of Grant’s life that has led him to pursue a career in behaviour support training. With his lived experience, Grant offers the team an invaluable insight into the emotional impact of restraint, as well as contributing to PRICE Training’s course design and content.
“As a kid, having been restrained many times myself, I hope I bring a different dimension to our training. As I have become older, I feel more comfortable and confident to share my experiences in the hope that others can learn about the impact restraint can have on an individual’s self-worth and life chances.”
Amy Rouse- Finance Assistant
Amy joined the PRICE Training team in 2021 to provide additional support to our Finance team. From issuing customer invoices to dealing with enquiries, Amy has hit the ground running and is now a valued member of the PRICE Training team.
Outside of work, you will find Amy running after her two young children and playing netball.
“I’ve really enjoyed learning about what we do at PRICE Training and how I can support customers through the booking process. I’m learning every day about the wide range of sectors and setting we support!”
Millie Tabram – Associate Director of Business Support
Having worked part time at PRICE Training since 2015, Millie has balanced covering a range of admin and research roles with her study commitments. Given this period of unprecedented growth, Millie has recently joined the company on a full-time basis in a new position as Business Support Manager, supporting the directors to ensure and maintain the quality, efficiency and continuity of the business.
With a master’s in education and psychology, as well as previous experience working in residential children’s homes, Millie has gained a wide understanding of how complex behaviours can adversely impact on the educational attainment of children.
“I am passionate about PRICE Training’s commitment to helping workforces better understand the drivers that create certain behaviours. My new role will give me the opportunity to contribute to course content development as well as the business support and administration processes of the organisation, with the view to improve the overall experience for customers.”
Julie Taylor – Director
As the Director for business administration, Julie ensures that PRICE Training provides a dynamic support to frontline trainers and customers. Having been a founding partner of the UK’s largest children’s services and safeguarding online procedures company, Julie brings a wealth of experience of sector specific content management, data recording and material resources. Julie takes a lead on supporting customer organisations around compliance with the Restraint Reduction Network Standards.
“It’s no longer acceptable to just record an incident or tally-up the number of incidents. If we are going to shine the light on restraint reduction, it is essential that organisations develop dynamic data recording systems that can inform practice and affect change. Our role is to support organisations to make sense of that data and ensure that subsequent training reflects what we have learnt.”
Corrie-ann Willetts – Principal Trainer
Corrie-ann comes from a learning and development background rooted in adolescent to adult life preparation services for adults with autism. She has been a Senior PRICE Trainer since 2015 alongside training in a range of other mandatory care sector courses (First Aid, Medication, Safeguarding and SPELL (an individualised and person-centred approach to support people on the autistic spectrum). Corrie-ann promotes a person centred, holistic approach to behaviour support and she is authorised under the RRN certification scheme to deliver approved programmes across multiple sectors and settings.
‘I love delivering PRICE Training… and I think it’s important to have women delivering high quality restraint training in an industry that has traditionally relied on men presenting as the ‘subject expert!’”
Gareth Wren – Principal Trainer
Before joining the PRICE Training team, Gareth worked in a setting offering residential care, education and fostering services since 1998. Starting as a Residential Care Worker, Gareth progressed to managing a number of children’s homes and, after becoming an in-house PRICE Trainer in 2005, led on reducing restrictive practices.
Gareth was also responsible for Quality Assurance and policy development and implemented several innovations including a bespoke Model of Care focusing on the importance of developing safe, reparative relationships with children and young people. Gareth has been committed to his own development and in 2019 achieved a distinction in an MSc in Psychology, conducting a research project into whether contact with looked after children affected people’s perceptions of them.
“PRICE training has been part of my professional life since starting as an RCW in 1998. During that time, I’ve seen the commitment and dedication everyone puts into supporting staff to improve the lives of the people they support and I’m proud to be part of that. I know that high quality training is a vital tool in reducing restrictive practices and that is what PRICE offers.”
Elliot Wright – Trainer
With 10 years’ experience in the Health & Social Care sector, Elliot started his career in adolescent mental health in secure services, where Elliot was first introduced to PRICE training and saw an opportunity to become an in-house trainer in his setting. Upon completion, Elliot found his mindset changed completely. He felt inspired to change the way people viewed physical intervention and began assisting in development of improving practice. This increased the quality of training, with the fundamental goal of improving the lives of vulnerable adolescents. Elliot took these skills with him onto future roles in the prison service and in residential children’s care.
“It’s about the impact we have on the individuals we support. I’m excited to have the opportunity to work with such talented trainers and to have the opportunity to pass my passion & knowledge in supporting those that support individuals in crisis.”